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Adding Fees

Use the Add Payment field option to collect fees and payments in a variety of form field types.

Written by Pam English
Updated this week

Submittable enables organizations to automatically charge fees based on how a form is filled out and what the submitter selects. Fees may be applied to both Initial and Additional Forms.

Submittable processes fees through Stripe and PayPal.


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Set up a Submission Fee

Set a submission fee in the Add Submission Fee area that appears at the top of the form. This fee will be the minimum charge for any submission.

Other form fields offer the option to add an additional fee that will automatically be calculated based on the field entry.

Add fees to a Dropdown List

1. Drag a Dropdown List into your form.

2. In the options at the bottom of the field, check the Add Payment box:

3. For each option, you can enter an accompanying fee and select the currency type:

Fees can be collected in Australian Dollars, Canadian Dollars, Swiss Francs, Euros, British Pounds, New Zealand Dollars, U.S. Dollars, or Chinese Renminbi Yuan.

Note: Forms only support the use of one currency. Changing the currency for any selection will update the currency for all payment fields in the form.

Note: If you are operating outside the United States, please take into account that these transactions are subject to the exchange rate at the moment of the initial payment and at the time of remittance (when Submittable pays out your collected fees each month).

Add fees to a Single Checkbox

  1. Drag a Single Checkbox field into your form.

  2. Name the field.

  3. In the options at the bottom of the field, check the Add Payment box.

  4. Enter the amount to be charged.

  5. Enter any Additional Instructions for Submitter:

Add fees to Multiple & Single Response fields

  1. Drag a Multiple or Single Response field into your form.

  2. Complete the field with text entries for the field's checkboxes.

  3. In the options at the bottom of the field, check the Add Payment box.

  4. Enter the amount to be charged for each checkbox selection:

Add fees to a File Upload field

  1. Drag a File Upload field into your form.

  2. In the options at the bottom of the field, check the Add Payment box.

  3. Select the maximum number of files allowed for upload.

  4. Enter the amount to be charged for each file upload, and instructions for the submitter:

Add fees to a Number Field

  1. Drag a Number field into your form.

  2. In the options at the bottom of the field, check the Add Payment box.

  3. Enter the amount required per item.

  4. Set a minimum and a maximum number of items.

What will submitters see?

When submitters have completed a form, the final payment amount will be calculated according to their responses, and they will see a payment summary at the end of the form:

Finding submissions with additional fees

Additional fee information can be found in your Income Report (Reports>Standard Reports>Other Reports>Income).

To more easily identify submissions that have paid additional fees, select Auto Labels at the bottom of the field. Select Use field value as label or Use custom label.

Depending on your choice, the label applied will either display the same text as the question response, or it will display the custom label you've set up:

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