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I received a reference request. What's next? (FAQs)

If you received a request that you complete a reference form on Submittable and have questions, learn more here.

Written by Natalya Taylor
Updated this week

Submittable is software that organizations use to collect submissions and applications for all kinds of opportunities, such as grants, awards, fellowships, and more. Organizations may give applicants the option to request a reference, in which case the referee is asked to complete a form containing supplemental information about the individual submitting for the opportunity.

Read these FAQs for more information!

Who requested that I serve as a reference?

The individual applying for an opportunity asked that you serve as a reference for them and provided your email address. The individual is identified in the email you received and may have included a personal note.

How can I fill out the reference form?

Please use the link provided in the email you received to fill out the form. This will ensure that your submission goes directly to the organization. Please do not submit any material to Submittable.

I have questions about the information requested in the reference form, and/or I want to know more about the opportunity.

Contact the individual who made the request or the organization to which they are applying. Submittable does not have information about the content of the form, the unique process of the organization, or the individual who requested you serve as a reference.

How can I tell if my reference form was successfully submitted?

After submitting, you will see a confirmation message flash across the top of the screen indicating that the form was submitted successfully. You will also receive an email notification confirming that your reference was successfully attached to the requestor's originating form. You can also double-check by following the link in the original email again: if your form was submitted, you will be taken to view the completed form, and you will no longer see the Save or Submit options.

I'm having trouble uploading documents.

Be sure the file you're trying to attach to the form is one of the file types the field accepts. You can find the acceptable file types right below the field:

Still have questions? Reach out to Support.


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