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Video File Transcode Error

Written by Pam English

Video files submitted in raw or ProRes codec formats are not supported by the Amazon transcoding service that Submittable currently uses. The system will display Transcode Error when a team member attempts to view a video file in these formats.
The file can be downloaded to be viewed. ย 
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If a file is resaved in a different codec format and uploaded into a submission, the system will automatically try to transcode the new video file when a user clicks to view it.


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