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How can I send a message to an organization?
How can I send a message to an organization?

Use the Messaging feature to contact an organization to which you have submitted.

Pam English avatar
Written by Pam English
Updated over a week ago

Organizations have the option to enable communications with their submitters. Many choose to do this, and some do not. If an organization chooses to allow submitters to message them, any of their submitters can send messages or inquiries about submissions.

To send a message to an organization you've submitted to:

  1. Log into your account, click Submissions to view the list of your personal submissions, then click on the title of the submission you want to communicate about.

  2. Select the Messages tab. If the organization has enabled messaging, you will see the New Message box, where you can begin a topic:

A dialog box will open that looks like this:

3.  Enter a subject for your message, then type your message in the text box. Additionally, you can attach a file by clicking on the link or by dragging your file into the text box.

4. When you've finished writing your message, click Send. The organization will be notified that you have sent a message to them.

Note: If an organization doesn't allow submitters to initiate communications with them, you can usually find contact information on their website.

All correspondence sent between submitters and organizations using the initial email thread will also be visible in the Messages tab.


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