Quick links for Billing topics:
What are your ACH and Wire instructions?
Bank: Silicon Valley Bank
Bank Address: 3003 Tasman Drive, Santa Clara, CA 95054
Beneficiary Name: Submittable Holdings, Inc.
Beneficiary Address: 111 N. Higgins Ave, Suite 300 Missoula, MT 59802
ABA Number: 121140399
Bank Account Number: 3301461594
Swift Code (Foreign Transfers): SVBKUS6S
Where can I get a copy of Submittable's W9?
You can access a copy of our W9 here.
How can I pay my Submittable invoice by check?
Please make checks payable to Submittable and mail to:
PO Box 8255
Missoula, MT 59807
How can I pay my Submittable invoice by credit card?
Click on the link near the end of the email sent with your invoice Click Here to Pay Your Invoice. You will be taken to a separate page where you can enter your card information, save it for future use, and pay your invoice.
Please email Billing@Submittable.com:
To request a PO number on your invoice
To request tax exemption (send state-issued tax exemption certification)
To request or send us a vendor form
If you have questions about an invoice you've received
To provide payment information for an open invoice
To request refunds of paid submissions
If you have questions about credit card charges
To request a receipt
Please email Accounting@Submittable.com:
To send an invoice for Submittable to pay
About the status of a payment from Submittable
If you have questions about submission income payments or checks received from Submittable
What does my Past Due billing banner mean?
If an account is 1+ days past due on an invoice, this banner will appear for all team members, but not submitters. Workflow is not impeded in any way:
If an account is 60+ days past due on an invoice, team members cannot log in. Any live opportunities are still able to accept submissions without interruption. This banner will appear to all team members:
If an account is 90+ days past due, team members cannot log in. Live opportunities are closed. Submitters will see that the organization is not currently accepting submissions. This banner will appear to all team members:
If an account is 120+ days past due, it is cancelled and all team members remain locked out. Submitters will see that the organization is not currently accepting submissions. This banner will appear to all team members: