Quick links for Billing topics:


What are your ACH and Wire instructions?

Bank: Silicon Valley Bank

Bank Address: 3003 Tasman Drive, Santa Clara, CA 95054

Beneficiary Name: Submittable Holdings, Inc.

Beneficiary Address: 111 N. Higgins Ave, Suite 300 Missoula, MT 59802

ABA Number: 121140399

Bank Account Number: 3301461594

Swift Code (Foreign Transfers): SVBKUS6S

Where can I get a copy of Submittable's W9?

You can access a copy of our W9 here.

How can I pay my Submittable invoice by check?

Please make checks payable to Submittable and mail to:

Submittable

PO Box 8255

Missoula, MT 59807

How can I pay my Submittable invoice by credit card?

Click on the link near the end of the email sent with your invoice Click Here to Pay Your Invoice. You will be taken to a separate page where you can enter your card information, save it for future use, and pay your invoice.

Please email Billing@Submittable.com:

  • To request a PO number on your invoice

  • To request tax exemption (send state-issued tax exemption certification)

  • To request or send us a vendor form

  • If you have questions about an invoice you've received

  • To provide payment information for an open invoice

  • To request refunds of paid submissions

  • If you have questions about credit card charges

  • To request a receipt

Please email Accounting@Submittable.com:

  • To send an invoice for Submittable to pay

  • About the status of a payment from Submittable

  • If you have questions about submission income payments or checks received from Submittable

What does my Past Due billing banner mean?

If an account is 1+ days past due on an invoice, this banner will appear for all team members, but not submitters. Workflow is not impeded in any way:

If an account is 60+ days past due on an invoice, team members cannot log in. Any live opportunities are still able to accept submissions without interruption. This banner will appear to all team members:

If an account is 90+ days past due, team members cannot log in. Live opportunities are closed. Submitters will see that the organization is not currently accepting submissions. This banner will appear to all team members:

If an account is 120+ days past due, it is cancelled and all team members remain locked out. Submitters will see that the organization is not currently accepting submissions. This banner will appear to all team members:


Did this answer your question?