Word for Mac sometimes saves files without the extension (e.g., .doc, .docx or .rtf). If you're having trouble uploading a Word for Mac document, try these steps:

  1. Open your document in Word.

  2. Click File>Save As.

  3. Choose a file format (.doc, .docx or .rtf).

  4. Enter the name, and make sure that it ends with the correct extension (e.g., myfile.docx).

  5. Click Save.

  6. Try submitting this newly saved document.

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