Are you having trouble attaching your file to the submission form?
If so, here are a few things that can cause problems:
- Make sure the file type is accepted for the form you are submitting to. The form will display the acceptable file types to the right of the button for attaching files.
- Make sure the file is named with the correct file extension. For example, if you are attempting to submit a "doc" file, the file name should end with ".doc" (ie: myfile.doc).
We do our best to maintain backwards compatibility with older browser versions. However, you will always have the best experience if your browser is updated to the latest version.
If you continue to have trouble, please contact our support team and describe in as much detail as possible what is happening to you. If there is an error message on the screen, please specify the message.