When an email is sent to a special email address for your organization, a submission will be created and stored in a form named Email Submissions. Any files attached to the email will be saved as part of the submission. Please note that this feature is only available to Premier and Enterprise plan customers at this time.
To Email Submissions into a General Email Submissions Form:
To have emailed submissions sent to a general "Email Submissions" form, you (or your organization's webmaster) can create a form on your website in which submissions will be sent to an email address with the format:
For example: firstname.lastname@example.org
To Email Submissions Into An Existing Submission Form:
1. To email submissions directly into an existing submission form, include the FID in the email address by using the format:
2. Find the email address for a particular submission form by going to the Forms tab of the main navigation bar and clicking on the link icon located to the right of a submission form name.
For example: email@example.com
Optional Tags To Include In Email Body:
1. To forward an email and have the submission saved into a Submittable account for an author (rather than saved under the sender's name), use the #email tag:
#email:<submitter's email address>
For example, place the line below in the email body text to save the submission into an account associated with the email address firstname.lastname@example.org:
As the submission is being created, the system will check to see if there is already an account for the email address email@example.com. If the account exists, the submission will be added to that account. If an existing account for firstname.lastname@example.org is not found, one will be created. The part of the email address before the @ sign will be used for the submitter's name.
2. To specify a submitter's name for the newly created account, include #name in the body of the email:
For example, including the line below in the email body text will save the submission in an account with the name Laurie Pace:
Additional questions? You can also contact support directly by filling out the form here.