Enabling and Disabling Ratings:
Rating is enabled by default for your organization, but can be turned on and off:
1. Click the More menu in the upper right corner of the screen and select Account.
2. To remove all rating functionality, uncheck the Enable Voting box. This will not delete any existing rating data, so you can turn it off and back on and all of the the previous ratings and scores will still be there.
3. Click Update Profile.
How to Rate a Submission:
1. In the Submissions tab, click the name of the submission you'd like to rate.
2. In the Submission Details page, click on the Review tab in the column on the right hand side of the page. You will see 3 rating option buttons
yes (thumb up), maybe (question mark), and no (thumb down). To submit a rating, simply click on the applicable button. If you have already rated the submission, the button you selected will be highlighted. If you change your mind, you can re-click on your selection and your vote will be removed. After at least one rating has been submitted, the submission will be given a score. Level 4 and 5 team members will see the current total and average score in the top left part of the page.
Rating and User Permissions:
Lower level team members (levels 1-2) may rate any of their assigned submission, but will only be able to see their own ratings. In the submissions list, an icon in the far left column allows them to quickly see which submissions they have already rated.
Level 3 team members may rate any of their assigned submissions and see all team members' ratings for those assigned submissions. They can see an overall "score" for each submission based upon the current rating totals. This score appears in the submissions list and can be used to sort the list using the "+/-" header link. The score is also visible in the Submission Details view.
If you click on the score in either view, you will see the list of team members, their ratings, and the current and average scores.
Levels 4 and 5:
Level 4 and 5 team members may rate any submission and see all team members' ratings for any submission. They see an overall "score" for each submission based upon the current rating totals. Scores appears in the Submissions List and can be toggled to view - either highest to lowest or lowest to highest - by clicking the "+/-" link in the Submission List header. The score is also visible in the Submission Details view.
When Level 4 or 5 team members click on the score in either view, they will see a list of voting team members, their votes, and the current total and average scores.
How Scores are Calculated:
Scoring is a simple calculation:
- Each "yes" rating = +1
- Each "no" rating = -1
- Each "maybe" rating = 0
We add up all of the rating values for a submission to determine the total score. If a submission has not received at least one rating, it will not have a score.
Note: When downloading a scoring report for a form that uses the Yes/No/Maybe rating system, the report will show the scores only (1=Yes, 2=No, 3=Maybe) instead of the showing the words (Yes, No, Maybe).
For more information, see our short video on How to Rate Submissions.
Additional questions? You can also contact support directly by filling out the form here.