How can I send a reminder to submitters who need to complete an additional form?

Send reminder messages to submitters who have an outstanding additional form.

Written by Ben Bloch
Updated over a week ago

How can I contact submitters who have started a draft submission but have not yet submitted it?

Use the Draft Submissions feature to contact applicants that have started a saved draft.

Written by Ben Bloch
Updated over a week ago

What causes a submission to change from New to In-Progress?

Some additional information on administrative actions that can affect submission status'.

Written by Ben Bloch
Updated over a week ago

How can I download a record of the Activity Feed for a submission?

Download a .csv file of the Activity Feed for a particular submission.

Written by Ben Bloch
Updated over a week ago

What happens when I make my form Live?

With the Live checkbox active, you can set a start date in the future or make your live form hidden.

Written by Ben Bloch
Updated over a week ago

How can I upload a list of options to a dropdown list, multiple response, or single response field?

Use prepared .CSV and .XLSX files to instantly populate long lists of response choices.

Written by Ben Bloch
Updated over a week ago

How does Submittable's Dashboard work?

Use Submittable's new Dashboard feature to quickly visualize important data about your submissions.

Written by Ben Bloch
Updated over a week ago

How do I set up General Guidelines for my organization? And how are they different from Form Guidelines?

Best practices for providing useful General Guidelines to your submitters.

Written by Ben Bloch
Updated over a week ago

How do I set up my organization's public profile?

Create or edit your organization's Public Profile from within your account.

Written by Ben Bloch
Updated over a week ago

How can I make a test submission to a form I've built?

Test submissions are a great way to check your form and make adjustments before you make it live.

Written by Ben Bloch
Updated over a week ago

How can I get an offline list of my organization's team members?

Download a .csv spreadsheet with contact information for your organization's team.

Written by Ben Bloch
Updated over a week ago

How can my organization optimize communications with submitters?

Tips for fostering effective communications with submitters to your organizations' calls.

Written by Ben Bloch
Updated over a week ago

How can I integrate my Submittable account with Salesforce?

Connect your Submittable and Salesforce data for a more unified view of your submitters.

Written by Ben Bloch
Updated over a week ago

How do I switch between my personal Submittable account and my team account(s)?

Use the dropdown in the upper right area of the page to conveniently toggle between your personal account and your team associated account.

Written by Ben Bloch
Updated over a week ago

Getting Started With Submittable Guide

How to set up a new Submittable account and launch your first call for submissions.

Written by Ben Bloch
Updated over a week ago

How can I view my organization's income reports?

Use our Reporting feature to track your paid submissions for each month.

Written by Ben Bloch
Updated over a week ago

How does Submittable's new In-App Messaging feature work?

Submittable enables you to send and receive email messages that can be viewed and tracked within our platform.

Written by Ben Bloch
Updated over a week ago

How can I export my review teams' submission notes?

Use Submittable's reporting tool to download an offline copy of your review teams' notes.

Written by Ben Bloch
Updated over a week ago

How does the cover letter field work?

Written by Ben Bloch
Updated over a week ago

How do I create a drop down list?

Written by Ben Bloch
Updated over a week ago

How can I limit multiple submissions from the same user?

Prevent users from making more than one submission to the same form.

Written by Ben Bloch
Updated over a week ago

How can I view 360° and VR video content?

Submittable's media player includes capabilities for viewing 360° and Virtual Reality videos.

Written by Ben Bloch
Updated over a week ago

What is single sign-on and how does it work?

Single sign-on simplifies the sign in process for employees or team members of an organization.

Written by Ben Bloch
Updated over a week ago

How do I delete a form?

Permanently remove a form from your forms list.

Written by Ben Bloch
Updated over a week ago

How do I use the Title field in my submission form?

Title field entries create the searchable name for submissions in your Submissions List.

Written by Ben Bloch
Updated over a week ago

How do I add an image to my response templates?

Use an HTML image tag to place images into response templates.

Written by Ben Bloch
Updated over a week ago

How do I change my notification settings?

Manage the settings for your submission notifications summary from your organization's account.

Written by Asta So
Updated over a week ago

Can reviewers edit finalized review forms?

Written by Asta So
Updated over a week ago

Why are 'categories' now called 'forms'?

Written by Asta So
Updated over a week ago

How do I customize the look and feel of my organization's Submittable site?

Personalize the look and feel of your Submittable landing page

Written by Asta So
Updated over a week ago

What is the correct size for the header image on my organization's landing page?

Written by Ben Bloch
Updated over a week ago

How do I create or edit a submission form?

Written by Asta So
Updated over a week ago

How do I automatically collect submitter contact information?

The Require Address feature enables organizations to collect submitters' contact information, without having to ask for it within a form.

Written by Ben Bloch
Updated over a week ago

How do I use the Form Designer when creating or editing a form?

Written by Asta So
Updated over a week ago

What does each form field option do?

Choose the settings for each form field to make your form function according to your needs.

Written by Ben Bloch
Updated over a week ago

What kinds of file types can I accept in my form?

Accept over 50 file types when adding a File Upload field to your form

Written by Ben Bloch
Updated over a week ago

How do I set acceptable file types for a form?

Written by Asta So
Updated over a week ago

How do I accept multiple files with a submission?

Written by Asta So
Updated over a week ago

How do I duplicate a submission form?

Written by Asta So
Updated over a week ago

How do I archive a submission form?

Written by Asta So
Updated over a week ago

Can I request metadata from submitters when they upload a file?

Written by Asta So
Updated over a week ago

Can I charge submission fees in a non-US currency?

Written by Asta So
Updated over a week ago

Can I charge a fee on my form?

Set fees for submissions and applications

Written by Asta So
Updated over a week ago

How can I offer a discount to certain submitters?

Use the hidden forms feature to offer reduced submission fees.

Written by Ben Bloch
Updated over a week ago

How do I sell memberships, subscriptions, or merchandise in my submission form?

Written by Asta So
Updated over a week ago

How do I set up a submission form to sell a subscription or single issue?

Written by Asta So
Updated over a week ago

How do I add a table to my application form?

Add a responsive table for submitters to complete within your form.

Written by Asta So
Updated over a week ago

What spreadsheet formulas can I use in Tables?

Written by Asta So
Updated over a week ago

How do I add conditional logic to my submission form?

Written by Asta So
Updated over a week ago

How can my organization request and receive supporting documents?

Easily send requests for supporting documents to outside parties on behalf of applicants.

Written by Asta So
Updated over a week ago

How do I turn submission forms on and off?

Written by Asta So
Updated over a week ago

How do I create a hidden form?

Create a non-public form that applicants can only access if you provide them with the hidden link.

Written by Asta So
Updated over a week ago

How do I add a Terms and Conditions checkbox to my submission form?

Written by Asta So
Updated over a week ago

How do I add a field for internal use to my application form?

Written by Asta So
Updated over a week ago

How do I add video, images, and hyperlinks to my guidelines?

Easily insert visual media and links into your organization's guidelines using our text editor.

Written by Ben Bloch
Updated over a week ago

What are the character limits for the Form Guidelines and Organization Profile Guidelines fields?

Written by Asta So
Updated over a week ago

How can I make my organization’s Submittable page and submission forms accessible?

Maximize the accessibility of your organization’s Submittable site.

Written by Ben Bloch
Updated over a week ago

Which administrative capabilities are activated at each permission level for your team?

Choose from five different permission levels to manage the administrative capabilities of each team member.

Written by Ben Bloch
Updated over a week ago

How do I assign submissions to team members for review?

Written by Asta So
Updated over a week ago

How do I unassign submissions?

Written by Asta So
Updated over a week ago

How do I add a team member?

Easily send invites to people you want to include in your organization's team.

Written by Asta So
Updated over a week ago

I have been invited by an organization to be a reviewer. What are my next steps?

What to do when you receive an invitation to be a reviewer.

Written by Ben Bloch
Updated over a week ago

How do I remove a team member?

Written by Asta So
Updated over a week ago

Can I randomly assign submissions to a set number of reviewers?

Written by Asta So
Updated over a week ago

How do I automatically assign team members to incoming submissions for a specific form?

Set up auto-assignments under the assignments and notifications tab in your form designer.

Written by Asta So
Updated over a week ago

How many submissions are assigned to each team member and how many have they not yet reviewed?

See a progress report of your review team activity.

Written by Asta So
Updated over a week ago

How do I ensure new submissions get an automated response?

Written by Asta So
Updated over a week ago

How do I use response templates to send messages?

Use response templates to to save time when sending messages to your submitters.

Written by Asta So
Updated this week

How do I send a message to multiple submitters at once?

Send a message to multiple submitters at one time from the your organization's Submissions List page.

Written by Asta So
Updated over a week ago

How do I allow a submitter to edit a submission?

Open a submission for editing when you receive a submitter's edit request.

Written by Asta So
Updated over a week ago

How do I turn on or off the ability for submitters to request an edit on a submission?

Written by Asta So
Updated over a week ago

How do I enable submitters to send a message about a submission?

Activate this setting in your account to allow submitters to send messages about their submissions.

Written by Ben Bloch
Updated over a week ago

How do I request refunds for my submitters?

Contact us with a set of required information to request refunds on behalf of your submitters.

Written by Emily Freeman
Updated over a week ago

Can I send additional forms to submitters to request more information?

Written by Asta So
Updated over a week ago

How do I add a publication date to a submission?

Written by Asta So
Updated over a week ago

How do I request agreement to terms and conditions when I accept a submission?

Written by Asta So
Updated over a week ago

I have a Yahoo! or AOL email address. Why do my organization's emails come from notifications@email.submittable.com?

Written by Asta So
Updated over a week ago

How do I create and download a report?

Written by Asta So
Updated over a week ago

How do I batch export submission data with attached files?

Written by Asta So
Updated over a week ago

How do I add and delete a file for a submission, or change a form field entry?

Site administrators can add and delete files for a submission, or edit any form field entry.

Written by Asta So
Updated over a week ago

How do I archive or unarchive submissions?

Written by Asta So
Updated over a week ago

How do I export basic submission form data?

Download a variety of submission form data.

Written by Asta So
Updated over a week ago

How do I add auto-labels to submissions?

Auto-labels help you easily find and organize submissions.

Written by Asta So
Updated over a week ago

How do I label submissions?

Use the labels feature to help organize and search for submissions.

Written by Asta So
Updated over a week ago

How do I delete a submission?

Written by Asta So
Updated over a week ago

How do I replace the file on a submission?

Written by Asta So
Updated over a week ago

How can I move a submission from one form to another?

Move submissions by using the "Update Submission" option.

Written by Asta So
Updated over a week ago

How do I attach a file to a submission?

Written by Asta So
Updated over a week ago

How do I use the submission list search filter?

This article describes how to filter for particular submissions within your submissions list.

Written by Asta So
Updated over a week ago

How can I rearrange the order of submissions in my submissions list?

Reorder your submissions list, based on criteria such as date, score, category, and more.

Written by Ben Bloch
Updated over a week ago

Can emailed submissions be automatically added to my submissions manager?

Written by Asta So
Updated over a week ago

How do we display submissions online for a public audience?

Written by Asta So
Updated over a week ago

How do I view and print submission document files?

Written by Asta So
Updated over a week ago

How do I manually enter submissions?

Enter a submission manually as an administrator of your organization.

Written by Asta So
Updated over a week ago

How do I batch accept or decline submissions?

Make status changes to multiple submissions at once from the Submissions List page.

Written by Asta So
Updated over a week ago

How do I review, make a note on, and rate a submission?

Instructions for rating, reviewing, and commenting on submissions.

Written by Asta So
Updated over a week ago

Can I batch archive or batch delete submissions?

Written by Asta So
Updated over a week ago

How does submission scoring work?

Written by Asta So
Updated over a week ago

How do I create a review form?

Written by Asta So
Updated over a week ago

How do I set up a blind review process?

Follow these steps to set up a blind review process for your reviewers.

Written by Asta So
Updated over a week ago

How do I hold a multi-round review process?

Written by Asta So
Updated over a week ago

How do I batch export custom review data?

Export your team review data for easy offline review.

Written by Asta So
Updated over a week ago

How do I attach a note to a submission? Who will be able to see it?

Notes with different levels of visibility can be attached to submissions.

Written by Asta So
Updated over a week ago

How can I change the title of a received submission?

Change the title of a submission or application after it has been submitted.

Written by Ben Bloch
Updated over a week ago

How can I schedule reminders for reviewers to complete their assignments?

Send reminders to your assigned team to make sure they complete work on schedule.

Written by Asta So
Updated over a week ago

How do I change the default view displayed in the Submission Details screen?

Written by Asta So
Updated over a week ago

How do I send submissions to my Kindle?

Move submission files from your Submittable account to your Kindle.

Written by Asta So
Updated over a week ago

How do I promote my organization’s creative call?

Written by Asta So
Updated over a week ago

How can I use Submittable's "Discover" feature to promote my organization's call for submissions?

How organizations can use Submittable's Discover feature to engage more submitters through our platform.

Written by Ben Bloch
Updated over a week ago

How can using Submittable increase the number of submissions our organization receives?

Written by Asta So
Updated over a week ago

How can I take a screenshot to help the Submittable support team understand an issue I'm encountering?

Send a screenshot to Submittable’s Customer Experience team to easily troubleshoot a technical issue.

Written by Ben Bloch
Updated over a week ago

Can I view the Submittable platform in a language other than English?

View your organization's Submittable site navigation in any of 12 different languages.

Written by Ben Bloch
Updated over a week ago

Can I integrate my Submittable account with Google Analytics?

Track site visits and other visitor data for your organization’s submission pages using the Google Analytics feature.

Written by Asta So
Updated over a week ago

Does Submittable have an API?

Written by Asta So
Updated over a week ago

How do I use Zapier to connect my Submittable app to 3rd Party apps?

Written by Asta So
Updated over a week ago

How do I report a Submittable user who is displaying inappropriate or abusive behavior?

Written by Asta So
Updated over a week ago

How do I use the Submittable plugin on my WordPress site?

Written by Asta So
Updated over a week ago

How do I sync the Calendar with other calendars?

Written by Asta So
Updated over a week ago

How do I use or remove the Calendar feature?

Written by Asta So
Updated over a week ago

Video File Transcode Error

Written by Asta So
Updated over a week ago

Is Submittable HIPAA compliant?

Submittable is HIPAA compliant and can provide a BAA.

Written by Keriann Strickland
Updated over a week ago

Is Submittable SOC 2 compliant?

Submittable has undergone a SOC 2 audit

Written by Keriann Strickland
Updated over a week ago

How do I upgrade or downgrade my Submittable subscription?

Written by Asta So
Updated over a week ago

What happens to my organization's account if we exceed our submission limit?

Written by Asta So
Updated over a week ago

What is an inactive plan?

Written by Asta So
Updated over a week ago

How can I downgrade my organization's Submittable account to inactive?

Change your plan to inactive during periods when you are not using your account.

Written by Asta So
Updated over a week ago