If you're experiencing a technical issue with your Submittable account, it can be helpful to provide the Customer Experience team with a screenshot, or screen capture, of what you're seeing, such as an error message. 

Below are links to simple instructions for taking screenshots on either a PC or a Mac:

If you're using a PC, here are instructions from Microsoft on how to use the snipping tool - which comes pre-packaged with Windows computers - to take partial or complete screenshots.

You can also find video tutorials online, such as this one, on how to take a screenshot on a PC.

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If you're using a Mac computer, please follow the directions at this link from Apple.

You can also find video tutorials online, such as this one, on how to take a screenshot on a Mac.


Questions? Contact us at support@submittable.com. 

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