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Trouble submitting a Word for Mac document
Trouble submitting a Word for Mac document

Resave your word processing file with an uploadable extension.

Pam English avatar
Written by Pam English
Updated over a week ago

Word for Mac sometimes saves files without the extension (e.g., .doc, .docx or .rtf). If you're having trouble uploading a Word for Mac document, try these steps:

  1. Open your document in Word.

  2. Click File>Save As.

  3. Choose a file format (.doc, .docx or .rtf).

  4. Enter the name, and make sure that it ends with the correct extension (e.g., myfile.docx).

  5. Click Save.

  6. Try submitting this newly saved document.


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