When setting up your organization's Public Profile, you'll be required to enter an email address, which is referred to as your Organization Email. This address will serve as a central location where many different types of notifications from Submittable are received. You can always change this address by navigating to More>Account>Profile.
When choosing this address, you'll want to consider who in your organization has access to it and how you'll want to configure any project settings (see below) since this email address will potentially receive a high volume of notifications. This chart details when to expect notifications to your organization email:
Event | Notification Received |
New Submission Notification | Yes, if option is selected in specific Project |
Submitter requests to edit a submission | yes |
Submitter withdraws submission | yes |
Initial form edits completed | yes |
Additional Form completed | yes |
Additional form closed for editing | yes |
Reference form completed | yes |
Reference form closed for editing | yes |
Message initiated by the submitter | yes |
Replies to messages originally sent from main org email address | yes |
Submission cap reached or percentage reached | yes, if option is selected in Project |
Note that every time you set up a Project, you have the option to receive notifications to your organization's email address each time a submission is received. This notification is in addition to notifications that are received by auto-assignees. This checkbox option is under the Notifications tab for each Project, as shown below.
You may also optionally choose to receive an email notification to your organization's email address when you have a submission cap set and reach the limit or get close to reaching the limit. This setting is found under the General Settings tab for each Project.
