Here are some answers to common questions from literary journals and publishers about using the new Submittable.
Review Workflow with Single Stage Review
Review Workflow is a feature that manages more than one review stage. If your account only offers one review stage, it will look like this:
In order to review submissions, you will need to put them into your Review Stage:
How to Find Add-On Payments
Add-on Fee information can now be found in your Income Report (Reports>Standard Reports>Other Reports>Income).
If you are looking for a way to identify submissions with add-on fees, consider using Auto Labels in add-on fee fields:
How to Find Submitter Information
Submitter information can be found by opening the submission details and clicking the Info button:
It can also be found by building a Standard Report and selecting the information you need. Save the report to revisit and reuse it.
The new Submittable form engine does not allow an administrator to update or edit the contents of a submission. This change was made to preserve the submitter's data integrity. For changes to an existing submission, we recommend you open the submission for editing and ask the applicant or submitter to make the desired changes. Learn more about how to do so here.
If you need to make notes or add documents to an existing submission, the use of an Internal Form may solve the need to supplement or reformat a submission. Learn more about Internal Forms here.