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Help for Applicants
Are you applying to a program on Submittable? This hub is full of articles designed for you.
What is Knowledge Based Authentication (KBA)?
What is Identity Verification (IDV)?
How can I take a screenshot?
Can I open my saved draft if I missed a deadline?
I received a request to collaborate on Submittable. What's next? (FAQs)
Update My Profile
What notifications should I expect to receive from Submittable as a submitter?
How can I change the email address associated with my Submittable account?
I received a reference request. What's next? (FAQs)
I can't find my submissions in my account. Where did they go?
What are External Submissions?
How can I sign in to my Submittable account?
How can I withdraw one of my pieces from a multi-piece submission?
I Forgot my Password
How can I delete my Submittable account?
Why should I use Submittable to submit my work?
Can I have a refund for my submission fee?
How can I sign in to Submittable using my Google account?
Why do I need a Submittable account to make a submission?
Who can see my submissions list?
How can I return to a saved draft?
Why do I need to create a Submittable account in order to vote in a public contest?
How can I check on the status of my supporting document request?
How can I merge my Submittable accounts if I have more than one?
Why is there a charge from Submittable on my credit card?
How can I communicate with an organization to which I've made a submission?
How can I stop signing into my Submittable account through Facebook?
How can I pay for my submission?
How do I use my mobile device to upload files to an application I'm submitting?
File Upload Troubleshooting
Getting Started as a Submitter
How can I submit?
I want to make a submission. What should I know? (FAQ)
I just submitted. What’s next? (FAQ)
Trouble submitting a Word for Mac document
Product Demo for Submitters
How can I update, add, or remove a credit card in my user account?
How can I invite people to collaborate with me on a submission?
How does the General Data Protection Regulation (GDPR) affect Submittable users?
Additional Form Collaboration for Submitters
Why do I see two download options for a submission?
How do I use the Note tab on my submissions? How are Notes different than Messages?
How do I check the status of my application?
Where is my Additional Form?
How do I resend or change a reference request?
What does my submission status mean?
How can I view a submission that I've made?
How can I edit my submission?
How can I withdraw my submission?
How can I view a report of my paid submission fees?
How can I remove submissions from my personal submissions list?
I've submitted a form with a reference request. How can I see if it has been received?
Can organizations see my submission list?
How do I remove or delete a submission I've made?
How can I download a copy of my submission?