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Help for Applicants

Are you applying to a program on Submittable? This hub is full of articles designed for you.



Getting Started as a New Submitter
Can I open my saved draft if I missed a deadline?
What is Knowledge Based Authentication (KBA)?
What is Identity Verification (IDV)?
How can I take a screenshot?
I received a request to collaborate on Submittable. What's next? (FAQs)
Update My Profile
What notifications should I expect to receive from Submittable as a submitter?
How can I change the email address associated with my Submittable account?
I received a reference request. What's next? (FAQs)
I can't find my submissions in my account. Where did they go?
What are External Submissions?
How can I sign in to my Submittable account?
How can I withdraw one of my pieces from a multi-piece submission?
I Forgot my Password
How can I delete my Submittable account?
Why should I use Submittable to submit my work?
Can I have a refund for my submission fee?
How can I sign in to Submittable using my Google account?
Why do I need a Submittable account to make a submission?
Who can see my submissions list?
How can I return to a saved draft?
Why do I need to create a Submittable account in order to vote in a public contest?
How can I check on the status of my supporting document request?
How can I merge my Submittable accounts if I have more than one?
Why is there a charge from Submittable on my credit card?
How can I communicate with an organization to which I've made a submission?
How can I stop signing into my Submittable account through Facebook?
Unsupported Browser Error
How do I use my mobile device to upload files to an application I'm submitting?
How can I pay for my submission?
File Upload Troubleshooting
Getting Started as a Submitter
How can I submit?
I want to make a submission. What should I know? (FAQ)
I just submitted. What’s next? (FAQ)
Trouble submitting a Word for Mac document
Product Demo for Submitters
How can I update, add, or remove a credit card in my user account?
Inviting Collaborators on Submissions and Additional Forms
Organization Search
How does the General Data Protection Regulation (GDPR) affect Submittable users?
Form Collaboration for Submitters
Why do I see two download options for a submission?
How do I use the Note tab on my submissions? How are Notes different than Messages?
How do I check the status of my application?
Where is my Additional Form?
How do I resend or change a reference request?
What does my submission status mean?
How can I view a submission that I've made?
How can I edit my submission?
How can I withdraw my submission?
How can I view a report of my paid submission fees?
How can I remove submissions from my personal submissions list?
I've submitted a form with a reference request. How can I see if it has been received?
Can organizations see my submission list?
How do I remove or delete a submission I've made?
How can I download a copy of my submission?
View Awards and Payments
Manage My Submissions
Manage My Request Forms