Submittable

Pam English

Natalya Taylor

Jess Waltz

Are you applying to a program on Submittable? This hub is full of articles designed for you.

Help for Applicants

How can I take a screenshot?

Help protect your identity with Identity Verification (IDV).

What is Identity Verification (IDV)?

Help protect your identity with Knowledge Based Authentication (KBA).

What is Knowledge Based Authentication (KBA)?

How can I change my user information and personal settings?

Update My Profile

If you received an email inviting you to collaborate on an application and have questions, learn more here.

I received a request to collaborate on Submittable. What's next? (FAQs)

As a submitter, you can choose whether or not to receive emailed notifications about the submissions you've made.

What notifications should I expect to receive from Submittable as a submitter?

If you received a request that you complete a reference form on Submittable and have questions, learn more here.

I received a reference request. What's next? (FAQs)

If you are unable to see your submissions, you may have to clear the filters, or you may have more than one Submittable account.

I can't find my submissions in my account. Where did they go?

You can record submissions made using other submission platforms with the External Submissions tracker.

What are External Submissions?

When an organization asks for multiple files in a single submission, you can notify them when one of the pieces has been accepted elsewhere.

How can I withdraw one of my pieces from a multi-piece submission?

Submittable will delete your personal account upon request.

How can I delete my Submittable account?

Can I have a refund for my submission fee?

If you typically use Google to sign into your Submittable account, it's easy to disconnect and sign in directly.

How can I stop using Google to sign in?

Creating a Submittable account is required to submit to an organization that uses Submittable's software.

Why do I need a Submittable account to make a submission?

Who can see my submissions list?

How to find a form that you've saved but not yet submitted.

How can I return to a saved draft?

Some organizations running contests may require you to have a valid Submittable account in order to vote on their galleries.

Why do I need to create a Submittable account in order to vote in a public contest?

Check to see if your chosen references have sent in supporting documents on your behalf and resend the request if necessary.

How can I check on the status of my reference request?

We can help you merge your Submittable accounts.

How can I merge my Submittable accounts if I have more than one?

You have submitted to an organization that uses Submittable to collect content and fees.

Why is there a charge from Submittable on my credit card?

Use the Messaging feature to contact an organization to which you have submitted.

How can I send a message to an organization?

If you typically use Facebook to sign into your Submittable account, it's easy to disconnect and sign in directly.

How can I stop using Facebook to sign in?

What browsers are supported by Submittable?

Unsupported Browser Error

How to change your password and verify your email address.

Changing Your Password & FAQs

Getting Started as a New Submitter

Common Questions

Instructions on using your mobile device to upload files to a form you're filling out.

How do I use my mobile device to upload files to an application I'm submitting?

Submittable accepts different ways to pay for submission fees and other charges.

How can I pay for my submission?

Troubleshooting steps for problems uploading files to a form.

File Upload Troubleshooting

Simple instructions on how to submit to organizations that use Submittable.

How can I submit?

Questions about making your first submission? Check here for answers.

I want to make a submission. What should I know? (FAQ)

Questions about what happens after you submit? Check here for answers.

I just submitted. What’s next? (FAQ)

Resave your word processing file with an uploadable extension.

Trouble submitting a Word for Mac document

This video walks you through using Submittable, from creating an account through applying, tracking, and finding new opportunities.

Product Demo for Submitters

Credit card information is automatically and securely stored in your profile settings when you make a payment using Submittable.

How can I update, add, or remove a credit card in my user account?

Submittable's submitter collaboration tool enables groups of applicants to work together on submissions and additional forms.

Inviting Collaborators on Submissions and Additional Forms

How to find your organization's EIN, UEI, CRA, or CRN information.

Organization Search

How to use the Grant Form Autofill Extension to save time on repetitive fields.

Grant Form Autofill Extension

How to import a form into the AI-powered Smart Import Field

Use the Smart Import Field

A short video tutorial to help applicants navigate their Submittable account

How to use Submittable (for applicants)

Making New Submissions

The General Data Protection Regulation goes into effect on May 25, 2018.

How does the General Data Protection Regulation (GDPR) affect Submittable users?

Submitters can invite collaborators to additional forms.

Form Collaboration for Submitters

What it means if you see options to download either Original or Updated versions of your submission.

Why do I see two download options for a submission?

Submitters can attach a personal note to any submission using the Note tab.

How do I use the Note tab on my submissions? How are Notes different than Messages?

Where is my Additional Form?

You can see a submission's status in your Submittable account.

How do I check the status of my application?

You can resend a reference request, or change your request recipient by editing your submission.

How do I resend or change a reference request?

Submission statuses change as organizations move through their review processes.

What does my submission status mean?

View all your submissions in your personal submissions list.

How can I view a submission that I've made?

Ask the organization to open your submission for editing.

How can I edit my submission?

Submitters can withdraw an active submission at any time.

How can I withdraw my submission?

View and download a list of all your paid submission fees.

How can I view a report of my paid submission fees?

Remove old submissions from your personal submissions list.

How can I remove submissions from my personal submissions list?

The reference form feature enables submitters to monitor reference re-requests, with the ability to resend or cancel.

I've submitted a form with a reference request. How can I see if it has been received?

Only organizations you submit or apply to can see your submissions.

Can organizations see my submission list?

Submissions can be deleted or removed from your personal submission list after they are in a terminal status.

How do I remove or delete a submission I've made?

Download a summary of any of your submissions from your submission's details page, or download individual files within your submission.

How can I download a copy of my submission?

What is the Awards and Payments tab and how do I use it?

View Awards and Payments

How do I view, manage, or complete a Submission?

Manage My Submissions

Manage My Request Forms

View, complete, or delete unfinished applications.

Manage My Draft Submissions

Administrators can edit individual fields, making it easier to keep a workflow moving.

Edit Submission Responses

Step-by-step instructions for submitters transferring ownership of submissions.

Transfer Submission Ownership for Submitters

Quickly access metrics for tracking submissions and monitoring programs.

Program Insights

Managing Existing Submissions

Submittable's Discover feature helps you pinpoint the kinds of opportunities and applications you're looking for.

How can I find and follow opportunities on Submittable?

Discovering New Opportunities

Find answers and get help from Intercom Support and Community Experts

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