Submitters

What is Knowledge Based Authentication (KBA)?

Help protect your identity with Knowledge Based Authentication (KBA).

Written by Pam English
Updated over a week ago

What is Identity Verification (IDV)?

Help protect your identity with Identity Verification (IDV).

Written by Pam English
Updated over a week ago

Can I open my saved drafts if a call expires before I submit?

Keep copies of your saved draft entries before the deadline passes.

Written by Pam English
Updated over a week ago

I received a request to collaborate on Submittable. What's next? (FAQs)

If you received an email inviting you to collaborate on a submission and have questions, learn more here.

Written by Natalya DeRobertis-Theye
Updated over a week ago

What notifications should I expect to receive from Submittable as a submitter?

As a submitter, you can choose whether or not to receive emailed notifications about the submissions you've made.

Written by Pam English
Updated over a week ago

How can I change the email address associated with my Submittable account?

Change your account's email address in your Personal Settings.

Written by Pam English
Updated over a week ago

I received a reference request. What's next? (FAQs)

If you received a request that you complete a reference form on Submittable and have questions, learn more here.

Written by Natalya DeRobertis-Theye
Updated over a week ago

I can't find my submissions in my account. Where did they go?

If you are unable to find your submissions, you may have more than one Submittable account.

Written by Pam English
Updated over a week ago

What are External Submissions?

Record and update submissions made using other submission platforms.

Written by Pam English
Updated over a week ago

How can I sign in to my Submittable account?

How to sign in to your Submittable account.

Written by Pam English
Updated over a week ago

How can I withdraw one of my pieces from a multi-piece submission?

When an organization asks for multiple pieces in a single submission, you can notify them when one of the files has been accepted elsewhere.

Written by Pam English
Updated over a week ago

I Forgot my Password

Easy instructions to reset your Submittable account password.

Written by Pam English
Updated over a week ago

How can I delete my Submittable account?

Submittable will delete your personal account upon request.

Written by Pam English
Updated over a week ago

Why should I use Submittable to submit my work?

Written by Pam English
Updated over a week ago

Can I have a refund for my submission fee?

Written by Pam English
Updated over a week ago

How can I sign in to Submittable using my Google account?

Sign in to Submittable using your Google account with our Google Single-Sign-On option.

Written by Pam English
Updated over a week ago

Why do I need a Submittable account to make a submission?

Creating a Submittable account is required to submit to an organization that uses Submittable's software.

Written by Pam English
Updated over a week ago

Who can see my submissions list?

Only you can see your submissions list.

Written by Pam English
Updated over a week ago

How can I return to a saved draft?

How to find a form that you've saved but not yet submitted.

Written by Pam English
Updated over a week ago

Why do I need to create a Submittable account in order to vote in a public contest?

Some organizations running contests may require you to have a valid Submittable account in order to vote on their galleries.

Written by Pam English
Updated over a week ago

How can I check on the status of my supporting document request?

Check to see if your chosen recommenders have sent in supporting documents on your behalf. Re-send the request if necessary.

Written by Pam English
Updated over a week ago

How can I merge my Submittable accounts if I have more than one?

We can help you merge your Submittable accounts.

Written by Pam English
Updated over a week ago

Why is there a charge from Submittable on my credit card?

You have submitted to an organization that uses Submittable to collect content and fees.

Written by Pam English
Updated over a week ago

How can I communicate with an organization to which I've made a submission?

Use the Messaging feature to contact an organization to which you submitted.

Written by Pam English
Updated over a week ago

How can I stop signing into my Submittable account through Facebook?

If you typically use Facebook to sign into your Submittable account, it's easy to disconnect and sign in directly.

Written by Pam English
Updated over a week ago

How can I pay for my submission?

Submittable accepts different ways to pay for submission fees and other charges.

Written by Pam English
Updated over a week ago

How do I use my mobile device to upload files to an application I'm submitting?

Instructions on using your mobile device to upload files to a form you're filling out.

Written by Pam English
Updated over a week ago

File Upload Troubleshooting

Troubleshooting steps for problems uploading files to a form.

Written by Pam English
Updated over a week ago

Getting Started as a Submitter

If you'd like to submit or apply for an opportunity on Submittable, this video tutorial will give you a quick overview of what to expect.

Written by Natalya DeRobertis-Theye
Updated over a week ago

How can I submit?

Simple instructions on how to submit to organizations that use Submittable.

Written by Pam English
Updated over a week ago

I want to make a submission. What should I know? (FAQ)

Questions about making your first submission? Check here for answers.

Written by Natalya DeRobertis-Theye
Updated over a week ago

I just submitted. What’s next? (FAQ)

Questions about what happens after you submit? Check here for answers.

Written by Natalya DeRobertis-Theye
Updated over a week ago

Trouble submitting a Word for Mac document

Resave your word processing file with an uploadable extension.

Written by Pam English
Updated over a week ago

Product Demo for Submitters

This video walks you through using Submittable, from creating an account through applying, tracking, and finding new opportunities.

Written by Natalya DeRobertis-Theye
Updated over a week ago

How can I update, add, or remove a credit card in my user account?

Credit card information is automatically and securely stored in your profile settings when you make a payment using Submittable.

Written by Pam English
Updated over a week ago

How can I invite people to collaborate with me on a submission?

Submittable's submitter collaboration tool enables groups of applicants to work together on collective applications.

Written by Pam English
Updated over a week ago

How does the General Data Protection Regulation (GDPR) affect Submittable users?

The General Data Protection Regulation goes into effect on May 25, 2018.

Written by Pam English
Updated over a week ago

Additional Form Collaboration for Submitters

Submitters can invite collaborators to additional forms.

Written by Pam English
Updated over a week ago

Why do I see two download options for a submission?

What it means if you see options to download either Original or Updated versions of your submission.

Written by Pam English
Updated over a week ago

How do I use the Note tab on my submissions? How are Notes different than Messages?

Submitters can attach a personal note to any submission using the Note tab.

Written by Pam English
Updated over a week ago

How do I check the status of my application?

You can see a submission's status in your Submittable account.

Written by Pam English
Updated over a week ago

How do I resend or change a reference request?

You can resend a reference request, or change your request recipient by editing your submission.

Written by Natalya DeRobertis-Theye
Updated over a week ago

Trouble uploading a file to your submission that has been opened for editing?

How to switch out or add files when your submission has been opened for editing.

Written by Pam English
Updated over a week ago

What does my submission status mean?

Submission statuses change as organizations move through their review processes.

Written by Pam English
Updated over a week ago

How can I view a submission that I've made?

View all your submissions in your personal submissions list.

Written by Pam English
Updated over a week ago

How can I edit my submission?

You must ask the organization to open your submission for editing.

Written by Pam English
Updated over a week ago

How can I withdraw my submission?

Submitters can withdraw an active submission at any time.

Written by Pam English
Updated over a week ago

How can I view a report of my paid submission fees?

View and download a list of all your paid submission fees.

Written by Pam English
Updated over a week ago

How can I remove submissions from my personal submissions list?

Remove old submissions from your personal submissions list.

Written by Pam English
Updated over a week ago

I've submitted a form with a reference request. How can I see if it has been received?

The reference form feature enables submitters to monitor reference re-requests, with the ability to resend or cancel.

Written by Pam English
Updated over a week ago

Can organizations see my submission list?

Only organizations you submit or apply to can see your submissions.

Written by Pam English
Updated over a week ago

How do I remove or delete a submission I've made?

Submissions can be deleted or removed from your personal submission list after they are in a terminal status.

Written by Pam English
Updated over a week ago

How can I download a copy of my submission?

Download a summary of any of your submissions from your submission's details page, or download individual files within your submission.

Written by Pam English
Updated over a week ago

How can I find and follow opportunities on Submittable?

Submittable's Discover feature helps you pinpoint the kinds of opportunities and applications you're looking for.

Written by Pam English
Updated over a week ago

How can I receive my award through Stripe?

Submittable partners with Stripe to distribute funds to awardees on behalf of client organizations. Here's how to receive your award.

Written by Natalya DeRobertis-Theye
Updated over a week ago